Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ashley Roach

Ashley Roach

June 4, 2026

5  out of  5
rating by Ashley Roach
"Quick and easy process, good rates"
Profile photo of Geoffrey North

Geoffrey North

June 4, 2026

5  out of  5
rating by Geoffrey North
"Matthew was incredibly helpful. Very helpful and knowledgeable. Made the switch from another state quick and simple. I really appreciate this business."
Profile photo of Kara Theriot

Kara Theriot

June 4, 2026

5  out of  5
rating by Kara Theriot
"Jamie is such a wonderful person to work with at this office!!!! She took care of my family for auto and life insurance. Definitely call this office if you need any help."
Profile photo of Elizabeth Mason

Elizabeth Mason

June 3, 2026

5  out of  5
rating by Elizabeth Mason
"Matthew was great! Was able to come in and easily sign papers and great customer service!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of Michelle Brown

Michelle Brown

June 3, 2026

5  out of  5
rating by Michelle Brown
"Great service. Saved me money!!"
We responded:
"Michelle, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Jessica

Jessica

June 2, 2026

5  out of  5
rating by Jessica
"Matthew is exceptional agent."
Profile photo of Ashley Sisk

Ashley Sisk

May 14, 2026

5  out of  5
rating by Ashley Sisk
"Matthew helped me so much! I really needed to find a better deal in insurance and ended up receiving extra coverage for auto, renters, and life for the amount I was paying for just auto. He also explained all of the details and personalized plans that fit my personal needs. I asked my coworkers about insurance suggested and they both mentioned State Farm - Brycen Whitaker."
We responded:
"Ashley, I'm so glad to hear Matthew was able to help you bundle & save while getting you auto, renters, & life coverage to fit your needs. A big thank you also to your coworkers who referred you & please go spread the good word about Brycen Whitaker State Farm like they did. We appreciate you."
Profile photo of OptimusPrime 222

OptimusPrime 222

April 24, 2026

5  out of  5
rating by OptimusPrime 222
"Shayla was a tremendous help with our car claim. She walked us through all the steps and then some to insure we had everything we needed for a successful claim! Highly recommend her for your insurance needs!"
We responded:
"Thank you for taking the time to share how easy Shayla made your car insurance claim process. Having a local, in office, team member to help our customers with their claims is something we feel puts us ahead of other insurance offices in Wichita Falls, so we really appreciate you acknowledging it."
Profile photo of Gloriav Mitchell

Gloriav Mitchell

April 21, 2026

5  out of  5
rating by Gloriav Mitchell
"Jamie was fabulous and fantastic the greatest employee that I have ever seen work for the insurance company and therefore I feel that she would make the grease employing for your company and you need more people like her customer service is what makes the business thank you for having a great young lady to wait on a customer such as me and I look for excellent when I'm looking for business thank you"
We responded:
"Thank you so much for sharing the fantastic experience Jamie provided you when helping you with your insurance. We truly appreciate you for choosing Brycen Whitaker State Farm as your Wichita Falls agent. "
Profile photo of Ant Smith

Ant Smith

April 8, 2026

5  out of  5
rating by Ant Smith
"Real cool guy & took real good care of me, I’ll suggest anybody go to him if your needing insurance."
Profile photo of Kathy Teeter

Kathy Teeter

April 3, 2026

5  out of  5
rating by Kathy Teeter
"I Had asked Matt Schenck to get me a quote for car insurance. By the next day he had me a quote for car, life, and property insurance. My last car insurance had went from around $100 to $182 in the time I Had it. Matt was able to get me a quote for all 3 and still lower than what Root offered me for just car insurance. He was also very descriptive and helpful with any questions I had. So glad for the switch! Thank you"
We responded:
"Kathy, I'm really happy Matthew was able to help you bundle & save, but I'm even more happy that we were able to get you car, life, AND property insurance so that all of your life insurance needs are met. Thank you for choosing Brycen Whitaker State Farm & please go tell others about us."
Profile photo of Elliott Dakota

Elliott Dakota

April 3, 2026

5  out of  5
rating by Elliott Dakota
"Brycen was very friendly and was able to get me the insurance I needed while explain all the ins and outs in a way I can understand. I have more knowledge of my auto insurance policy than I ever have before! Thanks Brycen!"
We responded:
"I'm so happy we were able to get your auto insurance taken care of. It was a pleasure to visit with you & all of us at Brycen Whitaker State Farm look forward to having you as a customer for many years to come."
Profile photo of Ray Collins

Ray Collins

April 3, 2026

5  out of  5
rating by Ray Collins
"Brycen saved us money. His entire staff is knowledgeable and glad to help. Give them a call."
We responded:
"Thank you for sharing, Ray. I'm really happy we were able to get you switched over to State Farm & save you money."
Profile photo of Michael Johnson

Michael Johnson

March 27, 2026

5  out of  5
rating by Michael Johnson
"Great experience!"
We responded:
"Michael, it was a pleasure to help you. I really appreciate you choosing Brycen Whitaker State Farm for your Oklahoma insurance needs."
Profile photo of Bshel419

Bshel419

March 11, 2026

5  out of  5
rating by Bshel419
"Matthew is fantastic! Cut the cost of my rate by 30%!"
We responded:
"That's great that we were able to save you that much. Thank you for sharing the fantastic service our Brycen Whitaker State Farm team provides. "
Profile photo of Dottie Collins

Dottie Collins

March 10, 2026

5  out of  5
rating by Dottie Collins
"Staff is knowledgeable and great! Unlike my previous Allstate agent, Brycen took the time to explain everything in great detail & made the process to switch from Allstate to State Farm easy!"
We responded:
"Dottie, it was a pleasure to help you & Ray. I'm sorry to hear about your experience with your previous company, but I'm really glad we were able to sit down together & customize your insurance to fit your needs."
Profile photo of Risa Hillard

Risa Hillard

February 27, 2026

5  out of  5
rating by Risa Hillard
"We had an excellent experience with Brycen Whitaker and his State Farm staff regarding our largest claim we’ve EVER had on our homeowners policy and RV policy due to the hail storm. We thought they were extremely responsive and fair with all the estimates. We received our payments in a timely manner. Everything went smoothly and we have been very pleased."
We responded:
"Risa, thank you for sharing your positive claim experience you had with us. This is something that people tend to lose sight of when considering insurance options, so it's customers like you sharing this that makes people realize that all insurance isn't the same & see the true benefit of having Brycen Whitaker State Farm."
Profile photo of Conner Higginbotham

Conner Higginbotham

January 23, 2026

5  out of  5
rating by Conner Higginbotham
"Great service!"
We responded:
"Thank you for the 5* review Conner. We greatly appreciate you making the switch to Brycen Whitaker State Farm & look forward to you becoming a long-time customer."
Profile photo of antoinette giardullo

antoinette giardullo

January 21, 2026

5  out of  5
rating by antoinette giardullo
"Brycen and Matthew were incredible!! They were very attentive to our needs, responsive to communications and questions, and greeted my spouse and I with a massive smile. They made car insurance so easy!"
We responded:
"Antoinette, welcome to Wichita Falls & thank you for choosing Brycen Whitaker State Farm for your car insurance needs. We truly hope you both enjoy your time here while stationed at Sheppard AFB."
Profile photo of Robert Lowder

Robert Lowder

January 19, 2026

5  out of  5
rating by Robert Lowder
"Perfect experience! Absolutely a 10 rating!"
We responded:
"Robert, it was a pleasure to meet you yesterday & we truly appreciate you making the switch to Brycen Whitaker State Farm for your insurance needs. We look forward to having you as a customer for many years to come."
Profile photo of Kingsley

Kingsley

January 14, 2026

5  out of  5
rating by Kingsley
"They are the best!"
We responded:
"Thank you Kingsley, it was a pleasure to meet you. I truly appreciate you choosing Brycen Whitaker State Farm for your insurance needs & I also want to thank you for all you do for the youth of our community as a teacher for the local school district."
Profile photo of Felicia Lopez

Felicia Lopez

December 31, 2025

5  out of  5
rating by Felicia Lopez
"Very nice group of agents at this State Farm. I am thankful I was led this way as a first time insurance holder. Brycen and Matt are great to work with!"
We responded:
"Felicia, thank you so much for the kind words about our Brycen Whitaker State Farm team. I'm grateful you were referred to my office & it was a pleasure visit with you during your customer portfolio appointment. Congratulations again on your upcoming college graduation this spring!"
Profile photo of Stacie Jean

Stacie Jean

December 1, 2025

5  out of  5
rating by Stacie Jean
"Matthew was honest and explained the different range for our benefits of personal and vehicle. Will always come back to him for any new vehicles and home. Thank you so much! Glad to be part of the fam!"
We responded:
"Stacie, I'm really happy to hear that Matthew was able to get you helped out with your vehicle & home insurance. Our entire Brycen Whitaker State Farm team looks forward to helping you with your insurance for many years to come."
Profile photo of Kim Perkins

Kim Perkins

November 10, 2025

5  out of  5
rating by Kim Perkins
"Matthew Schenk was awesome. Very friendly, professional, explained all our insurance needs very well, and answered all questions to our satisfaction"
We responded:
"Kim, thank you for taking the time to share how friendly & professional Matthew was while helping you with your insurance needs. We truly appreciate you choosing Brycen Whitaker State Farm as your local insurance office."
Profile photo of Brooklyn Crook Thibodeaux

Brooklyn Crook Thibodeaux

October 18, 2025

5  out of  5
rating by Brooklyn Crook Thibodeaux
"Lexy is 10/10!"
We responded:
"Brooklyn, we agree. Thank you for taking the time to share how great of a job Lexy did helping you with your insurance."