Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tim O'Hara

Tim O'Hara

June 28, 2025

5  out of  5
rating by Tim O'Hara
"Always great help. Cudos to our account manager, Shayla Sides. Fast communication."
Profile photo of Jonathan Stevens

Jonathan Stevens

June 27, 2025

5  out of  5
rating by Jonathan Stevens
"We’ve been with State Farm for years and they always provide us with the best insurance possible. They make it super easy to talk to and they will go out of their way to make sure you get the greatest experience ever. We call in to make our payments and lexy is super helpful with that. If y’all need insurance call them they will help you out."
Profile photo of Dana Zihlman

Dana Zihlman

June 27, 2025

5  out of  5
rating by Dana Zihlman
"Very nice and informational.. definitely answered all my questions completely and accurately. Got me great rates and discounts. Recommend highly!!"
Profile photo of Dorothy Brooks

Dorothy Brooks

June 27, 2025

5  out of  5
rating by Dorothy Brooks
"Absolutely love this office. Brycen Whitaker and his team always take good care of us. I enjoy talking to Lexi each month when I call in to make my payment."
Profile photo of Valerie Burkhalter

Valerie Burkhalter

June 27, 2025

5  out of  5
rating by Valerie Burkhalter
"Lexy is amazing! She made the process super easy and stress free. She took the time to explain everything and helped me find the best coverage for my situation. Highly recommend reaching out to her for insurance!"
Profile photo of M W

M W

June 26, 2025

5  out of  5
rating by M W
"Martha was great, helped us get better rates then what we had! Wonderful would recommend State Farm and Matt!"
Profile photo of Trace Gauthier

Trace Gauthier

June 20, 2025

5  out of  5
rating by Trace Gauthier
"Matt is a great insurance agent. He saved me so much money on my boat insurance!! Choose State Farm and go see Matt."
Profile photo of Kris Jones

Kris Jones

June 16, 2025

5  out of  5
rating by Kris Jones
"Lexy has been so very accommodating and has working with us every step to get us the best rate possible. 10/10 recommend!"
We responded:
"Kris, thank you for sharing the amazing job Brycen Whitaker State Farm team member, Lexy, did in getting you the best rate possible. It seems like most of our competitors today want to do what is most convenient for themselves, but here we pride ourselves in being accommodating to our customers, so we really appreciate you recognizing that. "
Profile photo of Linda Nichols

Linda Nichols

June 6, 2025

5  out of  5
rating by Linda Nichols
"Awesome"
We responded:
"Linda, I'm so glad we were able to get you & David switched over to us. We truly appreciate you choosing Brycen Whitaker State Farm for your insurance needs."
Profile photo of Monika Palmateer

Monika Palmateer

May 30, 2025

5  out of  5
rating by Monika Palmateer
"Lexy is the best! So knowledgeable at life insurance! Ask for her!"
We responded:
"We agree, Lexy does a great job of helping our customers with life insurance. Thank you for taking the time to share the 5* service she provides."
Profile photo of Harlee Eskew

Harlee Eskew

May 30, 2025

5  out of  5
rating by Harlee Eskew
"Really helpful when I was in a pinch thanks guys"
We responded:
"Absolutely Harlee. Glad we could help & thank you for sharing."
Profile photo of Sean Merkle

Sean Merkle

May 30, 2025

5  out of  5
rating by Sean Merkle
"Excellent customer service. Answered every question I had with Detail and followed up promptly with me. Highly recommend"
We responded:
"Thank you, Sean, for taking the time to share the excellent customer service you received from our Brycen Whitaker State Farm team. We take pride in providing prompt service to our customers & appreciate you acknowledging it."
Profile photo of Aj Bailey

Aj Bailey

May 1, 2025

5  out of  5
rating by Aj Bailey
"Lexy is very knowledgeable!"
We responded:
"AJ, thank you for sharing how knowledgeable Lexy is. We really appreciate you taking the time to share. We are glad to have her as a member of our Brycen Whitaker State Farm team. "
Profile photo of Bradly Dunn

Bradly Dunn

April 29, 2025

5  out of  5
rating by Bradly Dunn
"Lexy Hughes was not only polite and extremely helpful, but by switching to State Farm, the monthly bill I had been paying previously with their competitor, was cut almost IN HALF!!! Thank you Lexy, and thank you State Farm!"
We responded:
"Brad, thank you for sharing your great experience Lexy provided when getting you switched over to Brycen Whitaker State Farm. I'm really glad we were able to cut your bill in almost half & we look forward to helping you with your insurance for many years to come."
Profile photo of Kim Goolsby

Kim Goolsby

April 11, 2025

5  out of  5
rating by Kim Goolsby
"Matt was amazing to worked with and saved us so much and we now have amazing coverage. Thank you State Farm for all your help."
We responded:
"Kim, thank you for taking the time to share your experience in working with Matthew at our office. I'm really glad he was able to save you money while getting you amazing coverage."
Profile photo of Nellie Ann Williams

Nellie Ann Williams

April 11, 2025

5  out of  5
rating by Nellie Ann Williams
"Caring and sweet attitudes!!! Professional 💯"
We responded:
"Nellie, it means a lot to have you share the caring attitude our team has here at Brycen Whitaker State Farm. We truly appreciate it."
Profile photo of Payten Eskew

Payten Eskew

April 1, 2025

5  out of  5
rating by Payten Eskew
"Lexy was so awesome and amazing and very personable. I had such a great experience"
We responded:
"Thank you for sharing the great experience Lexy provided you. We greatly appreciate it."
Profile photo of amber hodgkins

amber hodgkins

April 1, 2025

5  out of  5
rating by amber hodgkins
"Lexy was so helpful in finding the right plan that fit my needs, she had patience and was so kind the whole process!"
We responded:
"Amber, thank you for sharing your 5* experience. I'm really happy that Lexy was able to help you find insurance to fit your needs. "
Profile photo of Felicia Fraga

Felicia Fraga

March 28, 2025

5  out of  5
rating by Felicia Fraga
"Amazing! Very fast, effective and easy!"
We responded:
"Felicia, thank both for the 5* review & having been a Brycen Whitaker State Farm customer over the past year. We look forward to continuing to provide fast & effective service to you for many years to come."
Profile photo of Steve Skelton

Steve Skelton

March 24, 2025

5  out of  5
rating by Steve Skelton
"Lexy Hughes did a fantastic job arranging my auto and home insurance. She was extremely professional, courteous, and efficient. She was also Able to save me quite a bit of money monthly. Thank you, Lexy!"
Profile photo of Kymberli Brown

Kymberli Brown

March 20, 2025

5  out of  5
rating by Kymberli Brown
"Matthew Schenck is awesome! He stayed on top of things, was very helpful and made me feel like family! Great company !"
We responded:
"Thank you for the 5* review, Kymberli. We think of our customers as family & really appreciate you choosing Brycen Whitaker State Farm as your Wichita Falls State Farm office for your insurance needs."
Profile photo of Savanah Cox

Savanah Cox

March 1, 2025

5  out of  5
rating by Savanah Cox
"So glad Lexi called me and talked me into checking my rates! For $40 less than what I was currently paying, i got renters and life insurance on top of my auto policy. Couldn’t have asked for better service! Give her a call!!"
We responded:
"Savanah, we're really glad Lexy was able to get you auto, renters, AND life for $40 less than what you were paying for just auto with your previous company. Thank you for sharing & please continue to let everyone know about the great service that Lexy here at Brycen Whitaker State Farm provides. "
Profile photo of Zavala Hispanic Cultural Intitiative

Zavala Hispanic Cultural Intitiative

February 28, 2025

5  out of  5
rating by Zavala Hispanic Cultural Intitiative
"In the process of looking for new insurance, as a costumer, you rarely find a GREAT and AFFORDABLE place. Lexy was able to provide both a great and affordable experience for me while saving money AND expanding my coverage for my vehicles and myself. She was attentive, responsive and communicated well with me with different options based on what I was looking for! If could give more than 5 stars I would! Definitely satisfied with Lexy and her hard work to ensure I was covered with my insurance needs!"
We responded:
"Esly, thank you so much for the great review. Everything you outline is what all of us at Brycen Whitaker State Farm strive to provide to all of our customers. I'm really happy to hear that Lexy was able to get you expanded auto coverage, save you money, & provide a great experience. "
Profile photo of Kyle Sims

Kyle Sims

February 26, 2025

5  out of  5
rating by Kyle Sims
"Brycen and his team make everything easy for you. Super nice and extremely helpful."
We responded:
"Thank you for the 5* review Coach Sims. We truly appreciate you choosing Brycen Whitaker State Farm for your insurance needs. "
Profile photo of Ryan Happy

Ryan Happy

February 21, 2025

5  out of  5
rating by Ryan Happy
"Go see Matt Schenck he will find you the greatest plan that will work for your budget and family."
We responded:
"Ryan, thank you for sharing the great job Matthew did of getting you insurance within your budget. We look forward to helping you & your family with your insurance for many years to come."