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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kymberli Brown

Kymberli Brown

March 20, 2025

5  out of  5
rating by Kymberli Brown
"Matthew Schenck is awesome! He stayed on top of things, was very helpful and made me feel like family! Great company !"
We responded:
"Thank you for the 5* review, Kymberli. We really appreciate you choosing Brycen Whitaker State Farm as your Wichita Falls State Farm office for your insurance needs."
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Savanah Cox

March 1, 2025

5  out of  5
rating by Savanah Cox
"So glad Lexi called me and talked me into checking my rates! For $40 less than what I was currently paying, i got renters and life insurance on top of my auto policy. Couldn’t have asked for better service! Give her a call!!"
We responded:
"Savanah, we're really glad Lexy was able to get you auto, renters, AND life for $40 less than what you were paying for just auto with your previous company. Thank you for sharing & please continue to let everyone know about the great service that Lexy here at Brycen Whitaker State Farm provides. "
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Zavala Hispanic Cultural Intitiative

February 28, 2025

5  out of  5
rating by Zavala Hispanic Cultural Intitiative
"In the process of looking for new insurance, as a costumer, you rarely find a GREAT and AFFORDABLE place. Lexy was able to provide both a great and affordable experience for me while saving money AND expanding my coverage for my vehicles and myself. She was attentive, responsive and communicated well with me with different options based on what I was looking for! If could give more than 5 stars I would! Definitely satisfied with Lexy and her hard work to ensure I was covered with my insurance needs!"
We responded:
"Esly, thank you so much for the great review. Everything you outline is what all of us at Brycen Whitaker State Farm strive to provide to all of our customers. I'm really happy to hear that Lexy was able to get you expanded auto coverage, save you money, & provide a great experience. "
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Kyle Sims

February 26, 2025

5  out of  5
rating by Kyle Sims
"Brycen and his team make everything easy for you. Super nice and extremely helpful."
We responded:
"Thank you for the 5* review Coach Sims. We truly appreciate you choosing Brycen Whitaker State Farm for your insurance needs. "
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Ryan Happy

February 21, 2025

5  out of  5
rating by Ryan Happy
"Go see Matt Schenck he will find you the greatest plan that will work for your budget and family."
We responded:
"Ryan, thank you for sharing the great job Matthew did of getting you insurance within your budget. We look forward to helping you & your family with your insurance for many years to come."
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Dallmydest

January 31, 2025

5  out of  5
rating by Dallmydest
"Lexy's great!"
We responded:
"Thank you for the 5* review & we agree. Lexy is a great benefit to our Brycen Whitaker State Farm team."
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Byron Desborough

January 31, 2025

5  out of  5
rating by Byron Desborough
"Shayla is always so kind to me! Always takes care of me over the phone! Super awesome and funny person! I moved out of town and have options to move to a local Statefarm, but I have stayed with them because they are a great team over there! But I do Highly recommend her! If there was 10 stars I’d put that!"
We responded:
"Byron, thank you for sharing the great job our team does taking care of you. We truly appreciate you keeping your insurance with us even after you moved to East Texas."
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john jensen

January 27, 2025

5  out of  5
rating by john jensen
"Matt was great got me what I needed and got things planned for the future. Definitely recommend."
We responded:
"Thank you so much for the kind words, John. I'm glad Matt was able to assist you and help with your future plans. We truly appreciate your recommendation and look forward to helping you with your insurance for years to come."
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Denise Williams

January 10, 2025

5  out of  5
rating by Denise Williams
"My husband and I have been customers of State Farm for over 45 years (started with Ron Hardin, then Louis Vann and now Brycen Whitaker). We have been extremely happy with the service and support we receive. The quality and integrity of these agents and the amazing staff that work with them (currently it is Shayla & Selena) are second to none. We especially appreciate the efficiency and friendly manner that they work with us any time we have a question or request!"
We responded:
"Denise, thank you so much for your wonderful review! I am honored to have the opportunity to serve you and your husband’s insurance needs. Your kind words about my staff means so much to all of us here at Brycen Whitaker State Farm."
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Ima Thomason

January 7, 2025

5  out of  5
rating by Ima Thomason
"Selena is wonderful. I appreciate her taking care of us."
We responded:
"Ima, thank you for sharing the great job my staff did in taking care of you. We truly appreciate you choosing Brycen Whitaker State Farm as your local Wichita Falls State Farm Insurance office."
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Kenrickka Brown

December 23, 2024

5  out of  5
rating by Kenrickka Brown
"He was the most helpful, patient, and informative representative , and I definitely look forward to communicating with him in future references in regards communicating my policy ."
We responded:
"Kenrickka, thank you for taking the time to share your 5-star experience. We're grateful you chose us for your insurance needs."
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Sue Ray

December 12, 2024

5  out of  5
rating by Sue Ray
"Love Mathew and the way he takes care of all of our needs"
We responded:
"Sue, thank you for sharing the great job Matthew with our office does in taking care of your insurance needs. It was good to see you when you stopped by the office today & we greatly appreciate you being a Brycen Whitaker State Farm customer."
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Karlee Wilson

December 12, 2024

5  out of  5
rating by Karlee Wilson
"Super nice and helpful! They are understanding as well!"
We responded:
"Thank you, Karlee. We're always here to help. We truly appreciate you choosing Brycen Whitaker State Farm for your insurance needs. "
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Melinda Palmateer

November 27, 2024

5  out of  5
rating by Melinda Palmateer
"Alexis was great and taught me a lot about life insurance!"
We responded:
"Melinda, I'm glad Lexy was able to teach you a lot about life insurance. We appreciate you choosing Brycen Whitaker State Farm for your life insurance needs & thank you for taking the time to share."
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Kylie Penn

November 21, 2024

5  out of  5
rating by Kylie Penn
"Great service, they have a lot of patience and are willing to help whenever needed."
We responded:
"Thank you, Kylie, for your wonderful review. We're so glad to hear you had a positive experience and appreciated our patience and willingness to help. We look forward to continuing to serve you in the future"
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Keith Gauthier

October 31, 2024

5  out of  5
rating by Keith Gauthier
"Matt Schenck is very friendly and knowledgeable. He really helped us out and I highly recommend him for all of your insurance needs."
We responded:
"Keith, thank you for sharing how friendly, knowledgeable, & helpful Matthew is. We greatly appreciate you being a longtime customer and all of us at Brycen Whitaker State Farm look forward to helping you for many years to come."
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Pamela Bailey

October 31, 2024

5  out of  5
rating by Pamela Bailey
"Lexy made moving my insurance so easy! It was done in a matter of hours with no stress on me. I appreciated the price point as well. Thank you for such great service!"
We responded:
"Pam, thank you so much for taking the time to acknowledge how easy Lexy made it to switch your insurance to us. We greatly appreciate your business and look forward to continuing to work with you."
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Megan Sila

October 30, 2024

5  out of  5
rating by Megan Sila
"Lexi helped me save over $4K a year in home and auto insurance - didn't think it was possible! She was very helpful, explained everything thoroughly and made switching easy."
We responded:
"Megan, thank you for taking the time to share how easy Lexy made it to switch to us. I'm glad we saved you thousands on your home and auto insurance and please continue share your Brycen Whitaker State Farm experience with everyone."
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Tee

October 18, 2024

5  out of  5
rating by Tee
"Matthew just helped me and my husband get a great affordable policy quick and easy! 10/10 Definitely Recommend!"
We responded:
"Tee, thank you for sharing how quick & easy Matthew made it to get affordable insurance with us. We look forward to many years of helping you with your insurance needs."
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Karri Hansford

October 18, 2024

5  out of  5
rating by Karri Hansford
"Lexi did great. Very kind and professional. A pleasure doing business with her."
We responded:
"Karri, thank you for taking the time to share the kind and professional service Lexi provided you. We greatly appreciate you choosing Brycen Whitaker State Farm as your Wichita Falls insurance agent. "
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Larry Roberts

October 14, 2024

4  out of  5
rating by Larry Roberts
"Pleasant and easy"
We responded:
"Thank you for your review, Larry! We're happy to hear your experience was pleasant and easy when getting your insurance switched over to us. If you have any suggestions to improve your experience, please let us know. We want to make sure we provide you service going forward worthy of 5 stars."
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LynnM Gills

October 3, 2024

5  out of  5
rating by LynnM Gills
"Professional and very kind and helpful from everyone!"
We responded:
"Lynn, thank you so much for taking the time to leave our awesome team a 5* review. We greatly appreciate your business and look forward to helping you with your insurance for many years to come."
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SIDNEY GILLS

October 2, 2024

5  out of  5
rating by SIDNEY GILLS
"Awesome people providing outstanding service"
We responded:
"Thank you so much Sidney. We greatly appreciate you being a long time State Farm customer and we enjoy helping you."
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Marquita Jackson

September 26, 2024

5  out of  5
rating by Marquita Jackson
"Matthew is AWESOME!! Explained all of my options, thoroughly. Will be doing more services, definitely."
We responded:
"Marquita, thank you for sharing the great job Matthew did explaining your insurance options. We are grateful you chose Brycen Whitaker State Farm for your insurance needs & look forward to helping you for years to come."
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Lacie Jennings

September 20, 2024

5  out of  5
rating by Lacie Jennings
"Wonderful customer service. I had a smooth and easy transition."
We responded:
"Lacie, I'm glad to hear my staff made it easy to switch your insurance to us. Thank you for sharing your 5* experience, we greatly appreciate it."