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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marquita Jackson

September 26, 2024

5  out of  5
rating by Marquita Jackson
"Matthew is AWESOME!! Explained all of my options, thoroughly. Will be doing more services, definitely."
We responded:
"Marquita, thank you for sharing the great job Matthew did explaining your insurance options. We are grateful you chose Brycen Whitaker State Farm for your insurance needs & look forward to helping you for years to come."
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Lacie Jennings

September 20, 2024

5  out of  5
rating by Lacie Jennings
"Wonderful customer service. I had a smooth and easy transition."
We responded:
"Lacie, I'm glad to hear my staff made it easy to switch your insurance to us. Thank you for sharing your 5* experience, we greatly appreciate it."
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Andrew Campbell

September 17, 2024

5  out of  5
rating by Andrew Campbell
"The people here are very helpful. I appreciate their honesty and willingness to help give me the best quote."
We responded:
"Andrew, thank you for taking the time to share how helpful my staff was in getting your insurance switched over to us. I'll let them know to keep up the good work."
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Charley Fobert

September 13, 2024

5  out of  5
rating by Charley Fobert
"Excellent service! Very prompt, professional and caring. Shayla and the team are AWESOME! I highly recommend them."
We responded:
"Charley, thank you so much for taking the time to leave us this feedback. My team and I make it a priority to go above and beyond for our Good Neighbors. I will certainly pass this along to Shayla. "
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Andrew Dye

August 29, 2024

5  out of  5
rating by Andrew Dye
"Selena helped me with insurance quotes. She was professional, and went the extra mile to make sure I understood every aspect of the quote. Truly an amazing person."
We responded:
"Andrew, thank you for sharing the in depth service Selena provided when presenting your quotes. We see all too many times people come in who are insured elsewhere and they're paying for coverage they don't need or they don't have the coverage in place they think they do. That is why at Brycen Whitaker State Farm we focus on going the extra mile to provide a clear understanding of coverages."
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Breanna Cox

August 29, 2024

5  out of  5
rating by Breanna Cox
"Brycen is an amazing agent. I just moved from Colorado and needed to get a transfer of insurance. I'm a disabled veteran and he took care of all of my questions. He was quick, polite and was able to get me a better rate than I've ever had. His team is absolutely amazing also. They are all so polite, they are able to answer all questions in an instant and if they are not able to, they are quick to respond. Since moving, they have made my transition the easiest. I highly recommend speaking with him and his team. If I knew more people, I would send them all his way."
We responded:
"Bree, thank you for your service & all of us here truly appreciate you choosing us as your Wichita Falls, TX State Farm agent. It was a pleasure to visit with you & I'm really happy we were able to get you a lower rate than you had in Colorado. We hope you enjoy it here in TX & we look forward to helping you with your insurance for many years to come."
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Alessio Grisci

August 13, 2024

5  out of  5
rating by Alessio Grisci
"Great company and fair price compared to other ones. Selena Blackburn is the best employee ever, she is always available for any question and issue and every time she goes above and beyond expectations. Her knowledge and dedication to work is extraordinary. She definitely deserves a promotion."
We responded:
"With the backing of State Farm, great prices, & the service provided by my local office with team members like Selena, all of us here feel we provide the best experience possible for insurance in Wichita Falls. Your review helps reiterate that, Alessio. Thank you for sharing. "
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Don Elkins

August 9, 2024

5  out of  5
rating by Don Elkins
"Great customer service from Selena and shayla by answering all questions that I had!!"
We responded:
"Don, thank you for being a long-time customer & sharing the great job Selena & Shayla did while answering your questions. We pride ourselves on having a fully licensed staff here at Brycen Whitaker State Farm so we can continue to provide this 5* service. "
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Chuck Dalton

August 8, 2024

5  out of  5
rating by Chuck Dalton
"They are the best people to deal with! Hands down. They treat you like your there best friend. Always kind and concerned about the customers needs! And they are very prompt about taking care of the business at hand! I hope I never have to deal with another insurance company. And I wish the best for them as well!"
We responded:
"We greatly appreciate the kind words, Chuck. It is part of our Brycen Whitaker State Farm mission to "treat each customer as family" and I'm glad to hear you've experienced that through the kindness & prompt service our team provides. "
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Mark Schnuelle

August 7, 2024

5  out of  5
rating by Mark Schnuelle
"Shayla was so wonderful by being patient and professional. She was thorough and explained the process because of changes that had occurred with the policy."
We responded:
"Mark, thank you for sharing the great job Shayla did of taking care of you. We're grateful for you being a long time State Farm customer & all of us at Brycen Whitaker State Farm look forward to many more years of helping you with all of your insurance needs."
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Shelly Dalton

April 16, 2024

5  out of  5
rating by Shelly Dalton
"Brycen Whitaker and his staff are phenomenal! Shayla Sides and Selena Blackburn are always there to help me! They truly care about you!!!"
We responded:
"Shelly, thank you so much for sharing how great of a job our staff does in taking care of you. We really appreciate you being a customer & look forward to helping you with your insurance for many years to come."
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Lauren Scheidegger

March 15, 2024

5  out of  5
rating by Lauren Scheidegger
"Brycen made the entire insurance process very efficient! He answered all of our questions, ran the numbers for different policies, and followed up timely. Definitely recommend him for all your insurance needs!"
We responded:
"Lauren, it was a pleasure to help you & Derek with all of your insurance needs. We know that life can be busy, so we strive to make the process as easy & efficient as possible. Thank you for choosing Brycen Whitaker State Farm as your Wichita Falls State Farm agent."
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Kyle Beeks

February 26, 2024

5  out of  5
rating by Kyle Beeks
"Started a quote online ran into problem so I came into the office. Everyone was very friendly the team got me more coverage at a cheaper rate than Allstate."
We responded:
" Thank you so much for sharing your Brycen Whitaker State Farm experience, Kyle, we greatly appreciate it. More coverage, cheaper rate, & friendly service are all things we strive to accomplish for every person we help & I'm glad we were able to do that for you."
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Loretta Reed

February 23, 2024

5  out of  5
rating by Loretta Reed
"Selena was great. she made changing insurance carriers painless. highly recommend her"
We responded:
"Loretta, thank you for sharing how easy Selena made it to switch your insurance to Brycen Whitaker State Farm. We greatly appreciate it."
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kl p

December 8, 2023

5  out of  5
rating by kl p
"Ms. Shayla Sides worked expeditiously to resolve challenges with my vehicle repair and was able to quickly collaborate with a local business to provide same-day service. thanks very much Ms. Shayla!"
We responded:
"Thank you for taking the time to share how great of a job Shayla at our office did in helping you with your claim. One of the many perks of Brycen Whitaker State Farm being a local insurance office in Wichita Falls is that we have a relationship with many local businesses, which allows us to better serve our customers. "
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Anne Mirasol

November 30, 2023

5  out of  5
rating by Anne Mirasol
"We needed homeowner's insurance for our new home and Andrea answered all of my questions, like how to get the best rates and even provided us with different options and quotes."
We responded:
"Anne, we are glad to have your sister, Andrea, as a part of our team & thank you for sharing how good of a job she did in helping you with the insurance on your new home. We greatly appreciate it."
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BennySlim

November 30, 2023

5  out of  5
rating by BennySlim
"Andrea was very knowledgeable and helpful! She was able to get me better coverage at a lower premium!"
We responded:
"Ben, I'm glad to hear Andrea was able to get you a lower premium AND better coverage. Thats a WIN WIN. Thank you for choosing Brycen Whitaker State Farm & we look forward to having you as a customer for many years to come."
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Dennis Sabransky

November 21, 2023

5  out of  5
rating by Dennis Sabransky
"Perfect Service, very helpful. Thank you"
We responded:
"Dennis, thank you for taking the time to share how helpful the service you received here at Brycen Whitaker State Farm was. I greatly appreciate you & Jessica choosing us to be your Wichita Falls insurance agent."
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Martha Elms

November 4, 2023

5  out of  5
rating by Martha Elms
"Love the TEAM @ Brycen Whitaker-State Farm! They have my back! Thank y’all for all ya do! ❤️❤️❤️"
We responded:
"Thank you for the 5* review Martha. We greatly appreciate long time customers like you & all of us here at Brycen Whitaker State Farm look forward to continuing to help you with your insurance for many years to come."
Profile photo of Delaney Martin

Delaney Martin

October 30, 2023

5  out of  5
rating by Delaney Martin
"I was at the Grapevine event with my kiddo and gave my info to the State Farm booth, they said they would reach out Monday and they were super friendly. I got an email from a woman named Andrea and she sent me over my quote with homeowners insurance. I sent her back I would need renters and she immediately sent over an updated quote for me. We set up a time to call and she was incredibly friendly over the phone, very patient and understanding, super pleasant to work with, not your typical pushy sales person. She got me signed up and set up for success in under 20 minutes. Highly recommend this agency if you’re looking for insurance."
We responded:
"Delaney, I'm glad to hear Andrea did a great job of getting you renters insurance to go with your other policy. Thank you so much for sharing & we truly appreciate you choosing Brycen Whitaker State Farm."
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Stephanie Richard

September 29, 2023

5  out of  5
rating by Stephanie Richard
"Nice and helpful office staff. I recommend them."
We responded:
"Stephanie, we greatly appreciate you sharing how helpful our staff is here at Brycen Whitaker State Farm. Thank you for the kind words."
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Sharon Moore

September 28, 2023

5  out of  5
rating by Sharon Moore
"Bryce whitaker-state farm is a great place to get insurance shayla Sides is very professional and I highly recommend anyone with insurance needs to go there they are great"
We responded:
"Sharon, thank you for your business & leaving the 5* review. I'll let Shayla know to keep up the great work."
Profile photo of Gary Sides

Gary Sides

September 28, 2023

5  out of  5
rating by Gary Sides
"Shayla sides Selena and Bryson are very curtious and professional they really care about their clients I highly recommend them for your insurance needs"
We responded:
"Gary, thank you for taking the time to share the great job our team does. We all greatly appreciate it."
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Angie Broadhurt

September 28, 2023

5  out of  5
rating by Angie Broadhurt
"They are so kind and the best"
We responded:
"Thank you for the kind words Angie. We greatly appreciate it."
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Tammie Cheney

September 23, 2023

1  out of  5
rating by Tammie Cheney
"I have nothing good to say so we will leave it at that. Total disappointment."